Orders & Delivery
Everything about placing orders, delivery, and order confirmations.
- Knowledge base
- 4 articles
- min read
- 14 min
- Download links in your email and accountThe Download software button in the key email opens My Library, or the installation guide for licence-only products. How to get the software from there.
- Key email not received: what to checkCheck your account first, then spam, payment status and delay notices. Support can send the key email again.
- Licence certificate: what it is and how to get oneThe licence confirmation is a PDF that records the digital delivery of your order. What it shows and where to download it.
- Where to find your product keyYour key is in the key email and in your account under License Keys, where you can reveal and copy it at any time.
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Our activation team is available during business hours.
